The quiet leak in online giving
Every online gift carries two costs: the card network's processing cost and the platform that runs the giving page. Historically both came out of the donation, so a $100 gift arrived as something closer to $96. Multiply that across a year of monthly donors and the leak is a real program line.
Fee coverage closes it by asking the donor a single question at checkout: would you like to add a small amount so the full gift reaches the mission?
Why most donors say yes
Donors are motivated by impact, not accounting. When the ask is framed as "add $3.20 so all $100 reaches the restoration crew," the choice is easy and the amount is small relative to the gift they already decided to make.
Pre-selecting the option matters. Coverage rates climb sharply when the checkbox starts checked and is one tap to remove — and staying one tap removable is what keeps it honest.
Setting your default
dsiq.ai gives each organization three modes: off, ask (shown to the donor), and require. Most nonprofits should run "ask" with coverage pre-checked. Turn it off for audiences where the extra line would distract, such as a first-time acquisition campaign with a very low ask.
Whatever you choose, the math runs server-side: the donor only ever sends a yes-or-no choice, and the platform computes the exact gross-up so your organization nets the full intended gift.